Classroom & Online Courses

SIA CCTV Operations PSS


Full SIA Training in CCTV operation is in most cases a compulsory requirement for anyone seeking employment in the field of CCTV operation.


This four day course is designed to provide basic job training that meets the SIA requirements for licensing, culminating in two multiple-choice exams and a practical assessment. The normal fee for this course is priced at £195 unless on special offer, please speak to one of the team members:

*Weekday (Tues-Fri)

Unit One: Working in the Private Security Industry (Theory Exam 20 questions, 30 minutes))
Unit Two: Working as a CCTV Operator (Theory Exam 20 questions, 30 minutes)
Unit Three: Practical Operations of a CCTV System (Practical Assessment)

Full SIA Training in CCTV operation is in most cases a compulsory requirement for anyone seeking employment in the field of CCTV operation. If, however, you already have some form of UK qualification in this field, you may be able to forgo some or the entire SIA course. Similarly, if you hold a security qualification gained overseas, this may also exempt you from the full SIA-approved program. This is subject to SIA approval of your qualification, and the training may not be any more than three years old, due to the ever-changing standards of technology.

Course Structure

The SIA qualification for a CCTV Supervisor is a knowledge and practical-based training and assessment process that consist of nine modules, commencing with an introduction to the roles of CCTV operator and other related staff. Further to this module are the following elements:

  • Codes of Practice, Operational Procedures and Guidelines – the importance of CCTV footage as evidence in some criminal cases makes it a necessity that the service is correctly used, and that no action either deliberate or incompetent should be allowed to compromise its value.
  • CCTV Equipment and its Operation – it is of fundamental importance that the equipment used in CCTV monitoring conforms to industry standards if its use is for law enforcement purposes. Any wilful or innocuous misuse or misrepresentation of CCTV footage may constitute a criminal offence.
  • Control Room Communications and Access Control – it is of paramount importance that if a CCTV operator on witnessing any suspicious behaviour alerts the other security staff, particularly door supervisors, so that speedy action can be taken. It is also vital that access to the control room is securely controlled at all times, as failure to do so may result in claims of falsification of evidence should a case come to court.
  • Legislation – it is required that anyone concerned with operating CCTV equipment for security purposes be aware of all current legislation pertaining to its use, and fully conversant with best practice under this heading.
  • Dealing with Incidents – from a position in the control room, the CCTV operator should inform security staff who are placed to act, should any criminal or suspicious acts be witnessed via the CCTV system. In the first instance, this action must be limited to taking a closer look at any incident, as the limitations of CCTV mean that it is still not admissible as the sole evidence of a criminal act.
  • CCTV Surveillance Techniques – the expense and technological advancement of any CCTV equipment are no guarantees of its effectiveness in monitoring premises. It is required that the individual operating the equipment be fully versed in how any footage can be used and gathered, for the sake of preservation of evidence.
  • Fire and Emergency Procedures – the industry standard for conversance with best practice in an emergency applies in all cases, and forms a compulsory module of this and all employee training schemes.
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